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Microsoft 365: How to turn EWS or IMAP or ActiveSync On or Off

Use the Exchange admin center to enable or disable email apps


  • In the EAC, navigate to Recipients > Mailboxes.


  • In the list of user mailboxes, select the mailbox that you want to enable or disable email apps for. A display pane is shown for the selected user mailbox.


  • On the General tab, under Email apps & mobile devices, select the Manage email apps settings link.


  • In the Manage settings for email apps display pane, set Outlook desktop (MAPI), Mobile (Exchange ActiveSync), IMAP, POP3 and Outlook on the web to Enabled or Disabled


  • Select Save to save your change. A message Email app settings updated successfully is displayed. Select Close to exit.


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Bonus (Power User Tip):

For advanced configuration using PowerShell, check out this Microsoft guide.