How can we help?

FAQ

Frequently asked questions.

What is the digest?

All email processed by SaneBox stays on your email server. Need help finding them?

Missing email

All email processed by SaneBox stays on your email server. Need help finding them?

Training SaneBox

Training SaneBox is really easy. Just move the email to the correct folder, and we’ll get it right next time!

Reminders

What are @SaneReminders and how do they work?

Snoozing email

How do I use Snooze folders?

Server settings

Need help connecting your server to SaneBox?

Cancel account

How to cancel your SaneBox account.