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Superhuman & SaneBox: Important things to know

Superhuman and SaneBox: Working Together Seamlessly


SaneBox and Superhuman are powerful tools for email management, but a slight wrinkle exists when using them together. Here’s what you need to know:


The Issue:

Superhuman’s “Reminders” and “Mark Not Done” features can unintentionally retrain SaneBox to consider emails “important” when they shouldn’t be.


Why it Happens:

  • Superhuman hides emails marked as “Snoozed” or “Not Done,” even though they still exist in their original SaneBox folders.
  • When the reminder period ends, Superhuman moves the email back to your Inbox, which SaneBox interprets as a “move to important” action.


Solutions:


Option 1: SaneBox Control


  • Use SaneReminders: SaneBox offers a built-in reminder feature that works seamlessly without retraining issues.


  • Avoid Superhuman “Mark Not Done”: Consider those “done” checkmarks for non-Inbox emails as an indicator of “not important.”


  • Use Superhuman “Remove”: Use this to remove labels and archive emails permanently.


  • “Inbox Once”: Move emails from SaneBox folders back to Inbox temporarily using the “Inbox Once” option in your SaneBox Digest.


Option 2: SaneBox Setting Adjustment


  • Contact Support: Our team can adjust a setting that allows Superhuman to move emails between Inbox and SaneBox folders without retraining.


  • Downside: All future “Inbox-worthy” emails would need to be trained through the SaneBox Digest or Email Cleanup tool.


Additional Considerations:

  • SaneArchive and Superhuman Reminders: If you use SaneArchive and snooze an email, it might reappear with a “SaneArchive” label.
    • Disable SaneArchive if this bothers you.


  • Residual Labels: In rare cases, Gmail might not completely remove SaneBox labels. The SaneBox Trainings section can help verify sender training.


  • Power Tip: Utilize SaneBox folders like SaneLater and SaneNews to keep your Inbox focused on important emails. Review your Digest daily to manage less critical items.

  • Messy Mode: For those worried about missing emails, Messy Mode leaves everything in your Inbox. However, it disables many SaneBox benefits.


Coming Soon: Stay tuned for detailed best practices guides on using Superhuman and SaneBox hand-in-hand!


Remember: By understanding this interaction, you can optimize your workflow and get the most out of both SaneBox and Superhuman.