Skip to main content

Gmail and Google Apps: The email account that you tried to reach is over quota

Subject: Google Storage Warning? Don’t Let Emails Bounce!


Having trouble sending or receiving emails? Your friends might be getting “over quota” messages!


The Culprit? Google’s Storage Change

On December 16th, 2018, Google updated how storage is calculated across your Gmail, Drive, and Photos (excluding some items). This means you might be using more space than you realize.


Running out of space can:

  • Prevent uploading files in Drive
  • Block you from sending and receiving emails


Common Storage Hogs:

  • Large attachments in your Gmail
  • Original-sized photos in Google Photos


Check Your Storage:

  • Visit this page
  • Or, scroll to the bottom of your Gmail inbox for the “Manage” option.


How Much Space Do You Get?

  • Free Google accounts: 15GB shared across Drive, Gmail, and Photos (excluding Docs)
  • Paid Google Apps accounts: 30GB by default


Free Up Space!

  1. Clear Space: Instructions here
  2. Upgrade Storage: Purchase more space
  3. SaneBox to the Rescue: Sign up for SaneBox


How SaneBox Helps:


SaneBox helps you regain control of your inbox and frees up valuable Google storage space, all while improving your email habits!


Need Help? Contact us anytime: https://www.sanebox.com/help/request/new