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Keeping Your Inbox Clean After Signing Up for SaneBox

Keeping Your Inbox Clean After Signing Up for SaneBox


Welcome to SaneBox! You might notice some emails still lingering in your Inbox after signup. Here’s why:


Archiving Your Backlog:

  • We prioritize a smooth onboarding experience, so we no longer move emails during signup.
  • Instead, we’ll process your email backlog overnight (between 11 PM and 5 AM local time) to ensure proper archiving. This might take a few nights.


Benefits of This Change:

  • Faster access to SaneBox features - you can start using it right away!
  • Reduced processing time means less disruption for your email flow.


Gmail Folder Size Limits:

  • Gmail has a setting that can limit the number of emails in labels (folders) used by SaneBox.
  • To fix this, follow these steps:

    1. Go to your Gmail Settings page.
    2. Select the option “Do not limit the number of messages in an IMAP folder (default)”.


Important Contacts in Your Inbox:

  • SaneBox analyzes your Sent emails to identify important contacts. Their emails might still be in your Inbox.
  • If these emails are no longer relevant, you can:
    • Delete them
    • Archive them
    • Move them to a personal folder


Training SaneBox for Future Filtering:

  • If you don’t consider someone an important contact, drag their email to a relevant SaneBox training folder (e.g., SaneLater).
  • This helps SaneBox learn to filter similar emails in the future.
  • You can learn more about training SaneBox here.


By understanding these points, you can expect a cleaner Inbox soon!