Keeping SaneBox Optimized: How Your Sent Emails Help Us Learn
SaneBox uses information about who you send emails to in order to personalize your experience. To make the most of SaneBox, it’s important that we can see the emails you send, not just the ones you receive. Here’s how to ensure SaneBox has access to your sent emails:
Most Email Clients (Including Apple Mail):
Locate Account Settings: Access your email settings. This process might vary depending on your email client, but it’s typically found under “Preferences,” “Settings,” or a similar menu.
Manage Sent Mail Storage: Look for a setting titled “Sent Messages” or “Store Sent Messages.” Select the option to store sent messages on the server. This ensures SaneBox can access your outgoing emails.
Verify Sent Folder: Double-check that you’re using the server-side “Sent” folder, not a local folder on your device. Server-side folders typically have the email provider’s name next to them (e.g., Gmail Sent or iCloud Sent).
Additional Tips:
If you’re unsure about the location of your sent emails, consult your email client’s documentation or search online for specific instructions.
Once you’ve made the changes, sending a test email and verifying its presence in the correct “Sent” folder can be helpful.
What if My Email Client is Different?
If your email client isn’t mentioned here, don’t worry! The general principle remains the same. Look for settings related to sent message storage and ensure your emails are saved on the server.
By allowing SaneBox to see your sent emails, we can learn more about your communication patterns and continuously improve our ability to personalize your email experience. Feel free to contact SaneBox support if you encounter any difficulties or have further questions.