Skip to main content

iPhone: iOS Mail app not displaying all my latest email in Inbox

Missing Emails in iOS Mail App? Don’t Panic!

There’s a known issue with the iOS Mail app that can make it seem like emails are missing from your Inbox. Here’s what’s happening and how to fix it:


The Problem:

  • Mail app shows “most recently moved” emails instead of “newest” emails.
  • This can happen if you move a large number of older emails into your Inbox at once.
  • The app might only show those emails and any new ones that arrived later.


Relax, Your Emails Are Still There:

  • You can see them by logging in to your webmail or using another email app.
  • The issue is with the Mail app’s fetching process, not your emails themselves.


What Apple Won’t Fix, We Can Help:


  1. Update to the latest iOS version: This may include a fix.

  2. Force the app to load more mail:

    • Keep scrolling down in your Inbox (tedious but effective).
    • Older versions of iOS Mail might have a “Load More Messages” button at the bottom.
  3. Set “Mail Days to Sync” to “No Limit” (if available):

    • This option helps the app fetch more emails at once (works for some email systems).
    • You’ll find it in Settings > Mail > Accounts (your account).
  4. Move misplaced emails to another folder:

    • This can help Mail refetch and display them correctly.


SaneBox to the Rescue (Optional):

  • Signs up for you (or re-signs up) and analyzes your emails.
  • Moves old and unimportant emails to separate folders, freeing up your Inbox.


Remember:

  • Even if you cancel SaneBox, keep your Sane folders to avoid this issue in the future.


Need More Info?


We hope this helps!