SaneBox: Your Data’s Guardian Angel
At SaneBox, we understand that your email contains sensitive information. Here’s how we ensure its security and privacy:
Limited Information on Servers:
- Your emails never reside on our servers for extended periods. Even SaneReminder emails only touch our servers briefly before being sent back to you.
- Our design allows email delivery to continue even during brief outages (we aim for 99.999% uptime). The only downside? Unimportant emails might linger in your inbox for a short time.
Layered Security:
We approach security with four robust layers, each backing up the others:
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Physical Security: We use a top-tier data center with strict access controls, including:
- Pre-approved access requests
- Photo ID verification
- 24/7 security monitoring
- Biometric and key-card entry
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Network Security:
- Our servers don’t accept inbound public internet connections. Users access them through secure VPN tunnels with data encryption.
- Access requires individual SSH keys for secure login.
- All data is encrypted on the server with bank-grade security.
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Data Security:
- Your emails are never stored on our servers. We only analyze headers and social network connections (not content) to determine email importance.
- Your credentials are encrypted in the database, inaccessible even if someone stole it.
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Trusted Personnel:
- We have a strict internal security policy for all employees.
- We only hire highly-recommended individuals with thorough background checks.
- Employees receive security training and have confidential channels for reporting any security concerns.
European User Protections:
- VeraSafe acts as our EU representative for data protection matters. You can contact them directly for any questions.
- You have the right to lodge a privacy complaint with your EU data protection regulator.
Our Commitment:
Data security and privacy are our top priorities. We continuously improve our systems and prioritize features that enhance security.
Remember:
While SaneBox takes security seriously, phishing attacks and shoulder surfing can still occur. Always practice good password hygiene and be cautious about suspicious emails.